Sentinel^® Card Protection

Notice of a change to how you manage your benefits online

Please note: Unfortunately we have experienced some delays getting this to you. We are working hard to resolve this and hope to have this enhancement available soon. We will post further updates on this website.

Your account benefits all in one place

The way you can access your Lloyds TSB Added Value Account benefits online is changing. Instead of visiting this website to manage Sentinel^® Card Protection, you’ll be able to do so from one easy-to-manage place – Lloyds TSB Internet Banking.

Once securely logged on to Lloyds TSB Internet Banking, you’ll no longer need to use separate sign in details to manage these benefits. Of course, you’ll need to be registered for Lloyds TSB Internet Banking to use this new feature and take care of your benefits online, because when this change takes place, direct access to this website will close.

If you are not already registered for Lloyds TSB Internet Banking it is important that you register so that you can continue to manage your Added Value Account benefits online. Go to lloydstsb.com/manageyourbenefits for more information

You can also continue to call Membership Services to manage your benefits.
Silver customers: 08456 03 18 39
Gold customers: 08458 50 50 56
Platinum customers: 08458 50 53 00
Select customers: 08457 16 11 16
* this message will be updated when an exact date is confirmed

Q&A

Q: Why am I seeing this message?
A: When this change takes place, direct access to this website will close. To continue to manage your benefits online, you’ll need to be registered for Lloyds TSB Internet Banking

Q: Will I still be able to access this web site after the change?
A: No, direct access to this website will close and access to your benefits online will only be available through Lloyds TSB Internet Banking

Q: How will I manage my benefits if I am not registered for Lloyds TSB Internet Banking?
A: Registering for Lloyds TSB Internet Banking is quick and easy and only takes a few minutes, but you can also call Membership Services to manage all your benefits except for Save What Matters which is an online only service.

Q: What will happen to the information I have registered online?
A: Don’t worry, all of your information is still securely held, it’s just how you access it that has changed.

Calls will be monitored and recorded. Mobile Phone Insurance, Sentinel® Card Protection and IDAware options in Membership Services are open Mon – Fri 8am – 8pm, Weekends 9am – 5pm

Sentinel^® is a registered trademark of Affinion International Limited